I got a friend request from a lady with my grand mothers name (who is in a nursing home...
GetHuman-alahocki's customer service issue with Facebook from December 2018
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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-alahocki's own words
I got a friend request from a lady with my grand mothers name (who is in a nursing home and who has never had a fb account) the profile pic of this lady is a picture of my mother who has an account. my mother is vickie lantz madison (which is a good active accout) the account I flagged was Clariene Morris.*a few things scare me about this name is the fact this is my grandmother Clariene again is in a nursing home and she has never even heard of facebook, plus she has no way to get online or have access to acomputer. the other thing that bothers me is the fact the last name Morris has never been used by my grandmother since that was her maiden last name. i need to know who set this account up or atleast where it orgin from (email account) my grandmother is on her death bed in the nursing home and this has gotten the family upset, plus the profile pic was used as my mother. she as well is falling into the same medical condition as my grandmother (dementia). please help with this
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