Hi, my account under email (*****@***.com). Facebook had informed me that someone tried...

GetHuman-hoiyin's customer service issue with Facebook from December 2018

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The issue in GetHuman-hoiyin's own words
Hi, my account under email (*****@***.com). Facebook had informed me that someone tried to log in my facebook from canada but I'm in Malaysia ( Kuala Lumpur), and facebook asked me to reset my password, however, I entered the recent password, it's incorrect. I tried to login facebook again with my old password but it told me that it's old password and try to enter the new password which means someone had changed the password of my account , can you check for me? Thank you.
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Customer service issue
Reported by GetHuman-hoiyin
Dec 6th, 2018 - 6 mons ago
I have an issue with Facebook too
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GetHuman-hoiyin started working on this issue
Dec 6th, 2018 3:04pm