hi, to whom it may concern, my Facebook account has been hacked, upon trying to enter m...
GetHuman-jamesfen's customer service issue with Facebook from December 2018
Help with my Facebook issue
First: share to improve GetHuman-jamesfen's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jamesfen's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jamesfen will want to follow the link below to head to their help center. We will check on GetHuman-jamesfen later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jamesfen's own words
hi, to whom it may concern, my Facebook account has been hacked, upon trying to enter my password i'm told there was an attempt from an unfamiliar source. it then asked me to login in where I was told id entered an old password. by now i had figured out someone had hacked into and changed my password. i then tries to recover it through email by receiving a * digit code but it would also appear that my email password has changed and without this i am unable to retrieve anything. do you have any idea on how this can be resolved? thank you in advance **Regards, James
GetHuman-jamesfen did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jamesfen fixed the problem
We are waiting for GetHuman-jamesfen to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.