Last Monday I woke up to a notice from Facebook saying they had logged me out for my pr...

GetHuman-mylady_d's customer service issue with Facebook from December 2018

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The issue in GetHuman-mylady_d's own words
Last Monday I woke up to a notice from Facebook saying they had logged me out for my protection because of unusual activity on my account, and that I needed to verify my identity. I went through their protocol to prove I was the holder of the account but was blocked when I got to the part of them sending a text to my phone with a code. I've waited for that code...IT HAS NEVER COME. The number they have is correct...but I never receive a text. So I can never get back into my FB account. Either they need to send me that code...or they need to unblock my account.
GetHuman-mylady_d did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-mylady_d
Dec 6th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 243241 others
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Timeline
GetHuman-mylady_d started working on this issue
Dec 6th, 2018 1:39pm