dear sir * Ma'am *when i opened my facebook account email id - *****@***.com, i found m...

GetHuman1701393's customer service issue with Facebook from December 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1701393's own words
dear sir * Ma'am *when i opened my facebook account email id - *****@***.com, i found my id was hacked and password was changed and i have forgotten my old password then i tried to reset my password by email id but i was not getting code so i tried it many times due to which i have been blocked for using the email id recovering system and i have also not updated my new cell phone number hence i can't get code on my mobile number.*please help me out whatever you required i am ready to submit like my id proof etc.*thanking you*Pushpendra Kumar Mishra
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Customer service issue
Reported by GetHuman1701393
Dec 6th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 243179 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1701393 started working on this issue
Dec 6th, 2018 12:52pm