Good day. We were thrown out of our Facebook account and when we re-entered the passwor...

GetHuman-ladyelit's customer service issue with Facebook from December 2018

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The issue in GetHuman-ladyelit's own words
Good day. We were thrown out of our Facebook account and when we re-entered the passwords from our phones it said the password is incorrect. We keep receiving the same code to reset the password but entering it does not work. It keeps telling us "unknown error". My husbands business as well as mine is on this account and we simply cannot access it. The reset codes sent to our numbers stay the same and does not work. Please help.
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Facebook

Customer service issue
Reported by GetHuman-ladyelit
Dec 6th, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 4 customers so far
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GetHuman-ladyelit started working on this issue
Dec 6th, 2018 4:37am