I had a account on Facebook under jack watchorn but * years ago I changed my name threw...

GetHuman1699665's customer service issue with Facebook from December 2018

Help with my Facebook issue
The issue in GetHuman1699665's own words
I had a account on Facebook under jack watchorn but * years ago I changed my name threw deed poll to Darkness Vlad Tepes and I notified Facebook off this and sent them picture of my deed poll papers. They accept it and allowed me to used that name on Facebook. Now they have shut me down till I prove my identity which I did numerous times but they taking ages to get me back my account. I don't have any photographs ID but I sent them numerous government letters picture with my new name as I no longer have my deed poll papers I lost them. So it's been over a week and a half now and I want my account back.
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Facebook

Customer service issue
Reported by GetHuman1699665
Dec 6th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 242650 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1699665 started working on this issue
Dec 6th, 2018 2:04am
GetHuman1699665 indicated the issue is not fixed yet.
Dec 10th, 2018 9:58pm