I didnt change my password and this morning it booted me off my app and said I had to l...
GetHuman-kelceyka's customer service issue with Facebook from December 2018
Help with my Facebook issue
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Before contacting them, items GetHuman-kelceyka may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kelceyka's own words
I didnt change my password and this morning it booted me off my app and said I had to log in when I tried it said I was using an old password as I said I did not change my password and I cannot access the email my Facebook is under as it was made almost ** years ago I would like my password reset so I can go in and change it someone has obviously hacked my account. I can provide any answers necessary about me personally to get my password reset
GetHuman-kelceyka did not yet indicate what Facebook should do to make this right.
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