Facebook Customer Service Issues

As a high school student, Facebook is my first social media account used primarily for school clubs and group projects. On my first day, I repeatedly opened and closed the account. The next day, I was asked to upload a picture to access it, but despite trying different formats, I couldn't log in. Recently, my account was disabled without warning. Now I wish to have it permanently deleted so I can create a new account with another email. Having two accounts violates Facebook's policy, hindering me from starting fresh. I seek assistance in deleting the disabled account and clarity on why uploading a photo didn't resolve the access issue. I rely on Facebook for school activities and creating a new account is vital. I hope this simple request can be addressed promptly as Facebook is a well-established company.

I received a friend request from an unknown individual on Facebook using the name "Merryjoy Cruz." After accepting the request, this person convinced me to click a link that led to a Skype video chat. During that chat, the person recorded me in a compromising position and is now blackmailing me for money. They threatened to share the video with my friends and family on Facebook of which they have a list of 20 friends already. Feeling scared, I initially blocked and then unfriended all my friends, although I couldn't unfriend the blocked person without unblocking them first. I eventually deleted my Facebook account. Now, this person is sending requests to my friends on the list. I would like to block this individual, Merryjoy Cruz, from sending requests or report them. I have already filed a complaint with the German police, but they cannot take action as the person is from the Philippines. Please advise on how to stop this and let me know how I can share the person's details with you.

I have a business page named "Bruce Caines Boudoir Photography" from which I created a closed group called "Bruce Caines Photography VIP Boudoir Community." As the admin, I used to be able to post or comment as either "Bruce Caines Boudoir Photography" or my personal account "Bruce Caines." However, a few months ago, I noticed I could no longer post as the business page on the closed group, only as my personal account, causing issues with visibility and affecting the algorithm in the group. I would like to resolve this issue so I can post as "Bruce Caines Boudoir Photography" in my closed VIP group. Additionally, there is another "Bruce Caines Photography" page connected to my account that I don't wish to use, but I am still prompted to comment on other pages using that unwanted page. I reached out to Facebook for help, but received a vague canned response and no explanation of what actions were being taken. Thank you for any assistance you can provide.

My Facebook, Instagram, Messenger, Google, and Gmail were all compromised. My Gmail is [redacted], and my phone number is [redacted]. I observed suspicious activity on my Messenger account, with someone impersonating me and contacting my contacts about sharing accounts. They altered my information on various platforms, including Facebook, where they even changed my profile picture to a guy named Henry Lieberman. The individual identified as Emmanuel from Nigeria has taken control of my accounts by changing my phone number and Gmail address without permission. I am seeking assistance in recovering all my accounts. The phone accessed was a Huawei CHM-U01, Huawei P8 Lite with the IP Address: [redacted].[redacted].63.66.

Good morning, I am Ritchelle Joseph. I have been dealing with an issue for over 2 years now. Someone hacked into my phone, copied my picture, and created 2 Facebook accounts with them. I do not post my image on social media, so I am convinced that this was done by someone who is aware of that and decided to be messy by putting my picture online. I have contacted Facebook multiple times about the issue, but it never got resolved because they claimed that the pictures are not against their picture policy. My issue is not about their policy, it is about me not personally wanting my picture online, anywhere, period, no matter what type of picture it is. I hope I can get this issue resolved through this wed because those accounts are still on Facebook with my face all over them, and I was not the one who created them. Please help me take those down. Thank you.

My account on Facebook was hacked again, and someone posted inappropriate content before it got disabled. This has happened multiple times, both from inside and outside the country I live in. I don't think it's fair that my account was taken away when it wasn't my fault. This is how I stay connected with friends and family worldwide who don't have phones, and I feel mistreated compared to others who post inappropriate things without consequences. I believe Facebook should communicate with users before disabling their accounts, especially when it's not their fault.

I decided to use a different name to maintain my privacy, but now I'm facing issues reverting it back on the app. This has caused problems as I can no longer access Messenger, which I rely on to communicate with my mother. I shared important information about a money transfer for my car insurance with her, but Facebook has deleted my messages and she can't find them. I've been struggling with this situation for more than 24 hours, unable to change my name back due to the app crashing. The inconvenience has put me in a difficult spot financially, as I can't afford to pay for my car insurance twice.

Hello, I'm writing from Mauritius, and I've been using a Facebook page ads account for about 6 years. Recently, I faced an issue where my ads were approved and running for about five days until I was billed on November 30, [redacted]. After the billing, all my ads stopped delivering, and my ads account was disabled. I have been trying to get an explanation and resolve this for a few days with no success. I am willing to remove any ads that violate Facebook policies and want to reactivate my account. It's disappointing that my account was closed without prior warning or disapproval of the ads. I am unsure if advertising quadcopters is against Facebook's policies. I suspect the issue might be related to the drone ad that I ran for the first time along with a powerbank charger ad. I appreciate any guidance on how to reactivate my ads account. Thank you.

I am Earl S., the current President and owner of the domain for the Daytona Mustang Club. For the past few years, we have faced challenges with two unauthorized Facebook pages created in the club's name by different individuals who did not share the login information. This situation hinders our ability to post consistently and effectively. Despite my efforts to retrieve the login details through messages on the respective pages, my requests have been ignored. One individual claimed to know a password, which turned out to be incorrect. I am prepared with a notarized letter if necessary. Our goal is to consolidate these pages into one officially managed by the club officers. Your assistance in resolving this matter is greatly appreciated. Thank you.

I recently received a 30-day ban from Facebook for violating community standards. I believe this decision should be appealed because the post in question was made in an 18+ Secret group where no nudity was displayed. Though the photo was provocative, it was appropriate for the group's atmosphere. I urge you to review the group rules, consult with administrators, or view past posts to understand the context before taking action. The group has not faced any complaints or reports, indicating an understanding of its purpose. If the post had been made publicly, I would accept the consequences, but it was shared within the appropriate setting of the group.

I am the current president and owner of Daytona Mustang Club. In recent years, we have encountered issues with two separate individuals creating Facebook pages under our club's name without sharing the login information with the club. This has led to difficulties in posting and managing the pages effectively. Despite my efforts to contact these individuals and retrieve the login details to consolidate the pages, I have not received a response. One individual attempted to provide a password, which unfortunately did not work. I am willing to provide a notarized letter if necessary to resolve this matter. Our goal is to have control over one unified club page. Your assistance in closing the duplicate pages would be greatly appreciated. Thank you, Earl S.

Good morning, Facebook community. I am seeking assistance regarding a situation where I am receiving inappropriate messages. About a month ago, I commented on a friend's post about "Chicken Pox Parties" and recollected memories from my childhood. Subsequently, an individual named Jennifer Grier Thomas messaged me concerning vaccinations and expressed controversial opinions. Despite being unfamiliar with this person, they persist in sending me messages, which I find offensive. I firmly believe in the importance of vaccinating children to prevent diseases. The tone of these messages is distasteful, and I would appreciate prompt help to address this issue. I feel such behavior is not in line with the friendly environment Facebook aims to provide for its users. Thank you for your assistance. Regards, S.A. Spitzer.

Hello everyone, My cousin, Howard Meyers from League City, Texas, recently lost his wife, Babette. Howard had his Facebook account connected to his work at NASA, and I would like to help him restore it. I reached out to him this morning with a friend request and a phone call from work. As the oldest cousin, I feel a responsibility to assist whenever possible. You can find me on Facebook as Ardith Richter from Milwaukee, WI. My Christmas wish for my family is to help Howard with his Facebook account. Facebook is important to me as it allows me to stay in touch with my daughter, mother, and nieces who live far away. Your support during the deployment of the Moose was greatly appreciated. I may get emotional, but as old ladies do, we have lots of twinkles in our eyes. Thoughts and best wishes are with you.

Please delete all of my Facebook accounts. I am unhappy with the censorship, blocking, and removed posts targeting Christians and conservatives. I have not shared any inappropriate content according to Facebook guidelines. I'm not alone in facing this issue on the platform. It's disheartening. I used Facebook to connect with friends while being homebound. Mark Zuckerberg and his team are not respecting freedom of speech. It's upsetting to see other groups have more freedom than others. I doubt I'll use Facebook until they honor the First Amendment properly.

I recently upgraded my phone and transferred all my data to the new device using a USB cable. I've been using my original Facebook account that I created in my first year of secondary school and always relied on transferring data to stay logged in since I didn't know how to change passwords. However, I am now facing difficulties resetting my password as the options provided are outdated, with my phone number from 12 years ago and an email address that is not recognized by Facebook, even though it is the one linked to my account. I am unable to add new emails or numbers for verification due to this issue. I am very frustrated and seeking assistance to resolve this matter.

I was suddenly logged out of my account, and when I tried to log back in, I realized I had forgotten my password. I opted to receive a 6-digit text message code to reset my password. After several attempts, I was finally able to set a new password and access Facebook. However, I was shocked to find that all my photos, contacts, and information had disappeared. I am certain I accessed my old account with the same name as before, so everything should still be there. I contacted Sony support, but they were unable to assist me. They mentioned that Facebook data is stored on their servers and should be recoverable. Kindly restore my contacts and pictures. My email address is [redacted]

I urgently need help accessing my Facebook account. My name was reported incorrectly as "Alice Eviilyn" instead of my real name, Alis Carmen, due to the length of my full name, Carmen Alis Alexandra Stoichina. This is impacting my ability to manage important pages, including my online store, Amoonet. I need to update the page with our new logo and start promotional activities right away; any delays could result in financial losses. I have submitted three diploma files as verification since I am uncomfortable sharing my ID online, but they do not all display my full name due to its length. I am willing to provide more diploma photos and even a video of me with them for additional proof. My preferred name on Facebook is Carmen Alis, with Carmen as the last name. I have seen others online with similar issues waiting for weeks without resolution; please assist me promptly.

After temporarily deactivating my Facebook page, which was a community-based platform for buying, swapping, and selling items, I returned to find that I had been stripped of my creator and admin rights. Despite multiple requests to the current admin to restore my page ownership, I have been blocked and ignored. As the original creator of the page, I did not authorize this change and am now unable to continue helping people and small businesses in the community. I had also collaborated with charitable organizations through this page. I am seeking guidance on how to regain control of my page to resume supporting the community as before.

I have been restricted on social media for what they claim is "hate speech." However, all I did was reference an article about transgender topics discussing treatment effectiveness based on a conducted study. I am requesting an immediate review of my account status to avoid any infringement on my right to express myself. If this matter is not resolved promptly, I am considering discontinuing my use of Facebook and sharing my experience with my extensive following on Twitter, which includes 15,[redacted] supporters. I believe in upholding everyone's freedom of speech and find it unfair that certain viewpoints are censored under the guise of "hate speech." It is crucial to respect all perspectives, including those reflecting conservative values. I will take legal action if necessary to protect my rights.

There is an issue with a girl named Amanda Veltan who has been stalking my family and my niece. She has created several fake accounts, and despite my efforts to report her page, no action has been taken. When I warned my friends about her behavior, I ended up getting reported instead. Amanda is tarnishing names and involving law enforcement. I would appreciate it if something could be done about her account to stop her from harassing us. If this continues, I will have to involve law enforcement and local news channels. It is unfair for her to target my family without consequences. Please address the problem with Amanda's account so that it cannot be used for at least 48 hours. Thank you.