On Friday two weeks ago (********) I sent a message indicating that my FB Account had b...

GetHuman-mldva's customer service issue with Facebook from December 2018

Help with my Facebook issue
The issue in GetHuman-mldva's own words
On Friday two weeks ago (********) I sent a message indicating that my FB Account had been disabled. I received your E-Mail notification that you received the message, but so far I've heard no further reply. In that message, I explained that my friend and I were exchanging texts, pics and videos through FB Messenger, and we weren't aware we had violated the Terms of Agreement. We promise it will never happen again, so I was wondering if you could re-activate my account. Thanks in advance for your help, Michael DePine.
GetHuman-mldva did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-mldva
Dec 5th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 241356 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mldva started working on this issue
Dec 5th, 2018 7:46am
GetHuman-mldva indicated the issue is not fixed yet.
Dec 6th, 2018 4:11pm
GetHuman-mldva indicated the issue is not fixed yet.
Dec 20th, 2018 7:54pm