I had this account a few years ago, but I was incarcerated for * years or so. I am now...

GetHuman1693058's customer service issue with Facebook from December 2018

241231 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1693058's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1693058's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1693058 will want to follow the link below to head to their help center. We will check on GetHuman1693058 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1693058 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1693058's own words
I had this account a few years ago, but I was incarcerated for * years or so. I am now am back home and created a new account but would very much need to remove the old account and all of its photos. Unfortunately, I no longer know the email password associated with this Facebook account to recover or log into it. **My name is James Heskey, the old email I had to the old Facebook account that i cannot access is *****@***.com
GetHuman1693058 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1693058 fixed the problem
We are waiting for GetHuman1693058 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1693058 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1693058
Dec 5th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 241231 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1693058 started working on this issue
Dec 5th, 2018 4:39am