I opened an old Facebook account of mine I had * years ago but it was disabled I had a...

GetHuman-cbkid's customer service issue with Facebook from December 2018

2 views
 | 
241203 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-cbkid's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-cbkid got the right customer help using our suggestion.
Before contacting them, items GetHuman-cbkid may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cbkid's own words
I opened an old Facebook account of mine I had * years ago but it was disabled I had a different phone and phone number and email I still have access to the email it's *****@***.com I tried to update the information on the account like add my new email and it asked me to confirm my identity through a text system and my old phone number which I no longer had it would not accept any other way and now it says identity not confirmed and will not let me in. How do I confirm my identity and get back into this account? My other email is cbkid**** at gmail.com
GetHuman-cbkid did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cbkid fixed the problem
We are waiting for GetHuman-cbkid to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-cbkid fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-cbkid
Dec 5th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 241203 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cbkid started working on this issue
Dec 5th, 2018 4:16am