I was scammed. Someone messaged me about getting grants. And stupid me believed them. I...

GetHuman-kevysmom's customer service issue with Facebook from December 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kevysmom's own words
I was scammed. Someone messaged me about getting grants. And stupid me believed them. I gave them my fb login info. And Facebook asked me if someone was hacking after I saw that they were using my account and I changed my password. But someone they got back in and they changed it now I can't get back into my account. So I created this one to warn people on my page because the lady Helen Harrison is now messaging people from my page pretending to be trying to get them the way she did me
GetHuman-kevysmom did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-kevysmom
Dec 5th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 241101 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kevysmom started working on this issue
Dec 5th, 2018 2:39am
GetHuman-kevysmom indicated the issue is not fixed yet.
Dec 5th, 2018 2:40am