HI I have tried logging into my account today to change my password as I customarily do...

GetHuman1692455's customer service issue with Facebook from December 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1692455's own words
HI I have tried logging into my account today to change my password as I customarily do. It is asking me to submit my I.D. however i do not feel comfortable doing so. Can I please have it reset with you please. My user name is **********. My Name is Courtney Atcher I can Identify several people on my friends list and my Education etc.. I just need access on my page as this is my primary contact with my family in Louisville, KY From Dallas, TX.
GetHuman1692455 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1692455
Dec 5th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 241067 others
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GetHuman1692455 started working on this issue
Dec 5th, 2018 2:09am