Hi! God bless you! My name is Joana and I was trying to help my uncle Rolando De Luna r...
GetHuman-joanalun's customer service issue with Facebook from December 2018
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-joanalun's own words
Hi! God bless you! My name is Joana and I was trying to help my uncle Rolando De Luna recover his Facebook. But My uncle changed phone * and changed email also. He doesn’t remember the password for his email that he was logged in to Facebook. So when I tried to recover his Facebook back it has asked me to verify it’s him. But since he doesn’t have the same email he has a different one there is no way he can recover his old Facebook. Is there any other way you could help me recover his old Facebook? I would really appreciate all of your help. You could contact me at ************ or my email is *****@***.com
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