Hi! God bless you! My name is Joana and I was trying to help my uncle Rolando De Luna r...

GetHuman-joanalun's customer service issue with Facebook from December 2018

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The issue in GetHuman-joanalun's own words
Hi! God bless you! My name is Joana and I was trying to help my uncle Rolando De Luna recover his Facebook. But My uncle changed phone * and changed email also. He doesn’t remember the password for his email that he was logged in to Facebook. So when I tried to recover his Facebook back it has asked me to verify it’s him. But since he doesn’t have the same email he has a different one there is no way he can recover his old Facebook. Is there any other way you could help me recover his old Facebook? I would really appreciate all of your help. You could contact me at ************ or my email is *****@***.com
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Customer service issue
Reported by GetHuman-joanalun
Dec 5th, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 4 customers so far
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GetHuman-joanalun started working on this issue
Dec 5th, 2018 12:48am