forgot password and have tried so many times I am locked out. I should have written it...
GetHuman1688055's customer service issue with Facebook from December 2018
Help with my Facebook issue
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GetHuman1688055's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1688055 will want to follow the link below to head to their help center. We will check on GetHuman1688055 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1688055 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1688055's own words
forgot password and have tried so many times I am locked out. I should have written it down. Don't have access to phone number and e mail first listed on account. Have new cell number and e mail account on yahoo. Try to verify identity and it only gives me one option of friends, and the people it shows are not on my friends list and don't know who they are. Want to verify with ID card. It won't give me that option. Mark McKee
GetHuman1688055 did not yet indicate what Facebook should do to make this right.
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