forgot password and have tried so many times I am locked out. I should have written it...

GetHuman1688055's customer service issue with Facebook from December 2018

1 view
240407 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1688055's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1688055's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1688055 will want to follow the link below to head to their help center. We will check on GetHuman1688055 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1688055 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1688055's own words
forgot password and have tried so many times I am locked out. I should have written it down. Don't have access to phone number and e mail first listed on account. Have new cell number and e mail account on yahoo. Try to verify identity and it only gives me one option of friends, and the people it shows are not on my friends list and don't know who they are. Want to verify with ID card. It won't give me that option. Mark McKee
GetHuman1688055 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1688055 fixed the problem
We are waiting for GetHuman1688055 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1688055 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1688055
Dec 4th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 240407 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1688055 started working on this issue
Dec 4th, 2018 4:38pm