my facebook was hacked some * or more months ago and i have tryd everything to get it b...

GetHuman1687734's customer service issue with Facebook from December 2018

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The issue in GetHuman1687734's own words
my facebook was hacked some * or more months ago and i have tryd everything to get it back.,,i have created another FB account but i REALLY,,,want my old account back!!,,the FB operator,s dont give me enough info.,,like what type of debit card to get...i thought FB was free.,,the hacker got my account from me free.,,,you at FB use to ask personal questions to retreive it.,,,why dont you now??,,,,thankyou!!*o.,,and when i do get help it goes to my new account and not towards my old account i want....i dont have any answers on this as of still and now...thankyou!!
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Facebook

Customer service issue
Reported by GetHuman1687734
Dec 4th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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Items needed
Email on Account
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Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1687734 started working on this issue
Dec 4th, 2018 3:59pm