A purchase was posted to my credit card that was not made by me. On the groupon site...

GetHuman1687342's customer service issue with Facebook from December 2018

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The issue in GetHuman1687342's own words
A purchase was posted to my credit card that was not made by me. On the groupon site (my orders) there is not an order corresponding to the fradulent purchase. Said purchase was made **.**.** **:**:** for $**.**. Does Groupon not match for names and address' before charging credit cards? How could my credit card have been hacked outside of Groupon? I hate to think Groupon has thieves working for them. Thank you.
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Customer service issue
Reported by GetHuman1687342
Dec 4th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 240288 others
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GetHuman1687342 started working on this issue
Dec 4th, 2018 3:15pm