My Facebook account was linked to my old email address, which I no longer have access t...
GetHuman-cfordha's customer service issue with Facebook from December 2018
Help with my Facebook issue
First: share to improve GetHuman-cfordha's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-cfordha got the right customer help using our suggestion.
Before contacting them, items GetHuman-cfordha may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cfordha's own words
My Facebook account was linked to my old email address, which I no longer have access to because hotmail have given the IP to another user. Someone has now logged into my Facebook, and although there is no activity on there, I now do not have access at all to my Facebook, and the methods to recover my account are failing. I do not have access to my old contact number or my old email address which the account was linked to, and I set up Facebook nearly ** years ago so cannot remember if I have trusted friends.
GetHuman-cfordha did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cfordha fixed the problem
We are waiting for GetHuman-cfordha to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.