Hello My name is Jazzlen Breeze, somebody was making friend request from my Facebook ac...

GetHuman1686604's customer service issue with Facebook from December 2018

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Help with my Facebook issue
GetHuman1686604's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1686604 will want to follow the link below to head to their help center. We will check on GetHuman1686604 later to make sure it's all set or try to help escalate.
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The issue in GetHuman1686604's own words
Hello My name is Jazzlen Breeze, somebody was making friend request from my Facebook account. Then somehow my password was changed. Facebook sent me a message that an old phone number I had connected to my account was now assigned to someone else and they had removed the number from my account. Then when I tried to recover my password, Facebook kept sending me the same * digit recovery number that didn't work, nor did it recognize any of my trusted friends on my account when I tried to recover my password that way.
GetHuman1686604 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1686604
Dec 4th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
Similar issue to 240089 others
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GetHuman1686604 started working on this issue
Dec 4th, 2018 12:23pm
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Dec 4th, 2018 12:23pm