Earlie Moore in Sacramento, CA sent me a racist video. I texted messaged her saying, I...

GetHuman1685568's customer service issue with Facebook from December 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1685568's own words
Earlie Moore in Sacramento, CA sent me a racist video. I texted messaged her saying, I found this racist and am offended."*The message of the video was that Caucasians carry out mass shootings and shoot innocent African Americans.*MS. Moore then told me to join the KKK and carry out my own mass shooting.*Of course I did not respond to such hatred.*The next morning I discovered some of my friends had a red explanation mark next to them. When I clicked on them, I was given the message that I was unable to participate in conversations any longer.*I made a general post that I was the blocked by numerous friends due to racism.*We both involved in a **-step program and have many of the same friends.*Two of the friends who had "blocked me" responded with support of my post.*When I asked those, I was told they had not blocked me and that, "people hack accounts all of the time."*I looked at the times I was supposedly blocked, four were at *:** and *:** a.m.*Strange how so many blocked me at the exact same time.*After speaking to people in our program, she was warned by the Admin of Addicts in Recovery that only kind and supportive posts are allowed.*She is well known as making racists statements on a regular basis.*However, hacking into other's accounts should not be tolerated in my opinion.*The video she sent last week was the second I've recieved from Ms. Moore.*Isn't hacking illegal?*I feel that she should be banned from fb if she feels it to be okay to hack into accounts and especially with the intention of ruining face-to-face relationships and defame one's character if they are not African American*Thank you,*Kelli Quinlan**** *** ****
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Customer service issue
Reported by GetHuman1685568
Dec 4th, 2018 - 2 mons ago
I have an issue with Facebook too
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GetHuman1685568 started working on this issue
Dec 4th, 2018 4:41am