I purchased a watch from The Christmas Store which is supposedly out of the United King...

GetHuman1685262's customer service issue with Facebook from December 2018

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The issue in GetHuman1685262's own words
I purchased a watch from The Christmas Store which is supposedly out of the United Kingdom. It was to ship in *-** working days and they were to contact me with the shipping information. They took the money from my bank account but I have heard nothing since the first e-mail. There is an address to contact them by e-mail and I have tried but am ignored. Is this business legitimate and can you help me find out what is going on?
GetHuman1685262 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1685262
Dec 4th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 239709 others
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GetHuman1685262 started working on this issue
Dec 4th, 2018 3:22am