hi. I am trying to recover my account but I do not have access to any of the recovery...
GetHuman1684697's customer service issue with Facebook from December 2018
Help with my Facebook issue
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GetHuman1684697's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1684697 will want to follow the link below to head to their help center. We will check on GetHuman1684697 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1684697 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1684697's own words
hi. I am trying to recover my account but I do not have access to any of the recovery emails on file. I went through the reset option online that asked for photo ID. I uploaded my drivers license and automatically received a reply from facebook to click on the link to finishing resetting the password. When I clicked on the link it asked me for the new email address and new password. I entered that in, i click submit and recieved an error message that stated code was valid but no longer. But I never received a code. Will facebook get back to me with the code? Do they have my ID to verify? Should I try to submit again?
GetHuman1684697 did not yet indicate what Facebook should do to make this right.
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