hi. I am trying to recover my account but I do not have access to any of the recovery...

GetHuman1684697's customer service issue with Facebook from December 2018

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The issue in GetHuman1684697's own words
hi. I am trying to recover my account but I do not have access to any of the recovery emails on file. I went through the reset option online that asked for photo ID. I uploaded my drivers license and automatically received a reply from facebook to click on the link to finishing resetting the password. When I clicked on the link it asked me for the new email address and new password. I entered that in, i click submit and recieved an error message that stated code was valid but no longer. But I never received a code. Will facebook get back to me with the code? Do they have my ID to verify? Should I try to submit again?
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Customer service issue
Reported by GetHuman1684697
Dec 4th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
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GetHuman1684697 started working on this issue
Dec 4th, 2018 1:33am