Purchased a new phone and got locked out of my account. I no longer have my AOL account...

GetHuman1684428's customer service issue with Facebook from December 2018

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1684428's own words
Purchased a new phone and got locked out of my account. I no longer have my AOL account or the phone numbers that I joined Facebook with years ago. I was forced to create a new account. I was requesting new friend requests from family and friends when Facebook disabled my new account for impersonation. I sent them a message on Sunday, Dec *nd with a federal government ID for verification. Please help to activate my account.
GetHuman1684428 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1684428
Dec 4th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
Similar issue to 239569 others
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GetHuman1684428 started working on this issue
Dec 4th, 2018 12:44am