I logged out of Facebook and none of the passwords are correct that I thought it was. W...

GetHuman-angells's customer service issue with Facebook from December 2018

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The issue in GetHuman-angells's own words
I logged out of Facebook and none of the passwords are correct that I thought it was. When I try to have code sent to my mobile number on file it says it is being sent but I never receive it. The email on file was a made up one I used years ago bc our daughter used ours when she did not have an email. So it says code coming to mobile number but I never get the code and I ve done it multiple times. I have pictures and videos of special family and friends that are now deceased in there and really enjoy Facebook . We are in process of deleting daughters old account bc she now has another one. It is the one linked to my email so hoping I can link my email Thank you for all your help in this matter. *Tammy Angell
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Customer service issue
Reported by GetHuman-angells
Dec 4th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 5 customers so far
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GetHuman-angells started working on this issue
Dec 4th, 2018 12:02am