Hello. I just purchased a new phone and I am trying to access my account on it, but it...
GetHuman1683547's customer service issue with Facebook from December 2018
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1683547's own words
Hello. I just purchased a new phone and I am trying to access my account on it, but it will not allow me to do so. I know my email address and my phone number associated with the account and also have access to both. When I get a code sent to either and enter it, it says I have entered the invalid code too many times, but I enter exactly what you all sent me. I've tried to change my password from access account page and I get all the way to the last step and get told there was an error. Sometimes it says I can't be found with the exact same email address and phone number that I have been using. This had gone on for * days now.
GetHuman1683547 did not yet indicate what Facebook should do to make this right.
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