To whom it may concern,*Dear Sir*Madam,**Please DISCONNECT THIS Fb PROFILE WITH THE CRE...

GetHuman-innerstu's customer service issue with Facebook from December 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-innerstu's own words
To whom it may concern,*Dear Sir*Madam,**Please DISCONNECT THIS Fb PROFILE WITH THE CREATED PAGE LINKED TO INSTAGRAM ! THIS AFFECTS ALL THE SOCIAL PLATFORMS FUNCTION IN OVERALL!!*DISCONNECT ANY EMAILS FROM THE barely CREATED PAGE!*Please follow the steps:**Go to the page through the disabled profile-*configuration-*Instagram-*Instagram configuration at facebook-* Delete*disconnecr your account form Instagram*If you do this then we will be able to create a new page and connect it properly.**MONEY FROM COMPANIES FOR PAID ADS & PERMIssion for*THE CREATION OF BUSINESS PROFILE is feasible since we proceeded to a page creation initially and the account was disabled after minutes. But the page was already created and the instagram connection also. please don’t DISABLE ACCESS WITHOUT DISCONNECTING FROM OTHER ACCOUNTS!**There is a bug with connected emails - accounts creating a confusion in this platform creating disturbance.***It is also vague since when sb goes to create a new profile he starts with initial page creation! We barely created a profile and it was disabled in minutes without announcement for changing at least the name and disconnect the emails with the page. Please disconnect the linked page with instagram profile in order to link another email. The problem is* the link of Facebook account to Instagram.**Only one email can be connected to fb page and since there is no access it was not disconnected from your support center. We can provide you with another name but in each case please disconnect asap and proceed to any action you consider the optimum,**.it is only one button and there is no access to do only that. the profile was created without a problem indicating that the name is ok ! please proceed immediately to this step there are losses of paid ads through your channels !**Please remove Instagram from login with Facebook in the apps section.**"Go to Account Settings * Apps *Logged in with Facebook**Scroll down to Instagram and remove it."**Looking forward to your response

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Facebook

Customer service issue
Reported by GetHuman-innerstu
Dec 3rd, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 239426 others
0 customers following this

Timeline

GetHuman-innerstu started working on this issue
Dec 3rd, 2018 10:16pm

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