I received an automated notice from Facebook saying my account has been hacked and post...

GetHuman-turcicr's customer service issue with Facebook from December 2018

239359 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-turcicr's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-turcicr got the right customer help using our suggestion.
Before contacting them, items GetHuman-turcicr may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-turcicr's own words
I received an automated notice from Facebook saying my account has been hacked and posted procedures to clarify and correct the problem. Having tried for a number of days with no success including the help community I am now turning to this.and previously never had any real problems with Facebook and appreciated the opportunity being able to use it as a convenience. now it's become complicated and no matter what passwords I use I can't access the account not having a direct line to a real person at Facebook is causing an enormous amount of frustration and I am consistently considering cancelling the service with Facebook and no longer using any of the social medias
GetHuman-turcicr did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-turcicr fixed the problem
We are waiting for GetHuman-turcicr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-turcicr fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-turcicr
Dec 3rd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 239359 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-turcicr started working on this issue
Dec 3rd, 2018 9:24pm