My instergram account has been hacked and now i can't get onto it as the password and e...

GetHuman1682334's customer service issue with Facebook from December 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1682334's own words
My instergram account has been hacked and now i can't get onto it as the password and email has been changed and i have tried contacting facebook to give me back my account and they say that my face doesnt match any photos when it clearly does and there are photos of my motorcycle showing its numberplate so it could now rise to an identity theft and feel like going to the police but i do not want to do that if i can get it sorted out with facebook.
GetHuman1682334 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1682334 fixed the problem
We are waiting for GetHuman1682334 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid


Customer service issue
Reported by GetHuman1682334
Dec 3rd, 2018 - 2 mons ago
I have an issue with Facebook too
Seen by 2 customers so far
Similar issue to 239264 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1682334 started working on this issue
Dec 3rd, 2018 8:25pm
GetHuman1682334 shared this issue with friends on Facebook
Dec 3rd, 2018 8:25pm
GetHuman1682334 indicated the issue is not fixed yet.
Dec 3rd, 2018 8:29pm