Hello Facebook Agent through Get Human,**I have used facebook for close to a decade. *C...

GetHuman1682325's customer service issue with Facebook from December 2018

2 views
 | 
239263 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1682325's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1682325's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1682325 will want to follow the link below to head to their help center. We will check on GetHuman1682325 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1682325 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1682325's own words
Hello Facebook Agent through Get Human,**I have used facebook for close to a decade. *Currently I have two accounts. The second account Carlos Llavez Manuel was made to contact a few confidants while I am locked out of my *st and primary account, Tony Duarte.**I have tried to log into my Tony Duarte account with all known passwords to no avail. Furthermore, I have tried to recover my password or have a code sent, but facebook continually fails to recognize my phone number ***.***.**** and my emails T*****@***.com & *****@***.com. *The identify page also fails to recognize my name for recovery : Tony Duarte.**The last suspicious behavior I noticed were notifications of an ex-girlfriend (look her up: Deserie Monique Cazier) of whom is blocked, was somehow able to still tag me in posts despite the blocking mechanism. I want to delete that old account and continue on my new anonymous account because of her behaviors.**Please help me I am unable to gain access to my old account to delete it.**Reply Fast,**Tony Duarte
GetHuman1682325 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1682325 fixed the problem
We are waiting for GetHuman1682325 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1682325 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1682325
Dec 3rd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 239263 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1682325 started working on this issue
Dec 3rd, 2018 8:24pm