I noticed my my account is disabled I can’t boost my ads both on Facebook and Instagram...
GetHuman-ngo_nwa's customer service issue with Facebook from December 2018
Help with my Facebook issue
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GetHuman-ngo_nwa's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ngo_nwa will want to follow the link below to head to their help center. We will check on GetHuman-ngo_nwa later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ngo_nwa may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ngo_nwa's own words
I noticed my my account is disabled I can’t boost my ads both on Facebook and Instagram have tried to ask what did I do wrong they kept saying there is nothing they can do is the last decision atleast I need to what offense did I committed and another thing I can’t access my marketplace they kept saying that I violated the rights and I don’t know which rights I violated because I uploaded used bags.
GetHuman-ngo_nwa did not yet indicate what Facebook should do to make this right.
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