My friend Facebook account is no longer and here messagener. She went in to open a new...

GetHuman-nealw's customer service issue with Facebook from December 2018

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Help with my Facebook issue
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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-nealw's own words
My friend Facebook account is no longer and here messagener. She went in to open a new account or signed up a new account shortly after that it was gone. Her personal account was also blocked. I can talk to her other ways, but we can not message back and forth, she opened a new account using my email account and yes I gave it to her so she could use it. And now that's gone to. How can we get her Facebook account back on? Help.
GetHuman-nealw did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-nealw
Dec 3rd, 2018 - 2 mons ago
I have an issue with Facebook too
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GetHuman-nealw started working on this issue
Dec 3rd, 2018 6:44pm