Hello, **My account was stolen from me and then deleted by the hacker. The hacker has c...

GetHuman1681187's customer service issue with Facebook from December 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1681187's own words
Hello, **My account was stolen from me and then deleted by the hacker. The hacker has changed my username and the corresponding email . The previous user name was: courtneytyus **The new name of account was (before it was deleted) : yggswynraelynn **The previous email *****@***.com and now when I say forgot password it tries to send it to an email that is blocked out with stars so I can't see. Is there anything you can do to help me regain access to my deleted instagram. ****Thanks, **Courtney Tyus
GetHuman1681187 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1681187
Dec 3rd, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 239109 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1681187 started working on this issue
Dec 3rd, 2018 6:36pm
GetHuman1681187 indicated the issue is not fixed yet.
Dec 3rd, 2018 6:39pm
GetHuman1681187 indicated the issue is not fixed yet.
Dec 3rd, 2018 6:39pm