I've been scammed by an advertisement from your site from a company solopopgo.com. I h...

GetHuman-ianjking's customer service issue with Facebook from December 2018

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The issue in GetHuman-ianjking's own words
I've been scammed by an advertisement from your site from a company solopopgo.com. I have tried reaching out to Facebook multiple times with no response. I have engaged my credit card company, filed a complaint with the FTC, and will be sending a letter to the Ohio Attorney General. A lack of immediate response from multiple attempts to contact FB has pushed me in other directions. The ad ran for months with complaints to FB allowing others to be further scammed. How are you going to assist people (specifically me) with recovering their stolen funds?
GetHuman-ianjking did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-ianjking
Dec 3rd, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 13 customers so far
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GetHuman-ianjking started working on this issue
Dec 3rd, 2018 5:54pm