I have been asked to confirm my account. I clicked the part that says exception circums...

GetHuman1680712's customer service issue with Facebook from December 2018

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The issue in GetHuman1680712's own words
I have been asked to confirm my account. I clicked the part that says exception circumstances yet no one is from fb is responding to me as a human. I am getting blanket computer generated responces. Here is what i sent.**As I have stated I do not use my legal name on social media for safty reasons. My children and i are survivors of domestic violence. Puting my legal name and photos of my face on fb would put our lives in danger. I am a member of my local buy nothing group in which i am giving away several items for free such as a oak bunk bed and children's books. Your fb policies and inability to reveiw the messages i have already sent in a timely manner is hindering my ability to connect with my local community and give these items to the families who need them. **Fb your timing could not be worse. Please fix my account asap?**Thank you,*Yoga Pants
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Facebook

Customer service issue
Reported by GetHuman1680712
Dec 3rd, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman1680712 started working on this issue
Dec 3rd, 2018 5:50pm