I have been hacked. Facebook still working with this for *.* month. why so long time**H...

GetHuman-mortenka's customer service issue with Facebook from December 2018

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The issue in GetHuman-mortenka's own words
I have been hacked. Facebook still working with this for *.* month. why so long time**Hello My name is Morten Karres. I just need answer**I have loose my Facebook account. Can you please help me to recover it.**I have Facebook page as well. KarrestravelThailand there i pay much money every year. **But i am admin there.i cannot do much.**I give you my phone ************My adress. Pattaya * jomtien Height Condominium****** Moo **. Thrappaya roa*Nongprue * Banglamung****** Chonburi*Thailand**Copy of my pass attachment**And you can read i have try everything. No success **Please help me**Morten***Good morning . * I still not hear any feed back from facebook.*I mean it is over * months now.*And my last message from them are over * month ago. They not reply this. Even i sent.*My mail*My phone*My adress*My id Passport**Maybe i sent to wrong place in face book. I am not good at it. **If you had some friends working there. Could you ask what we can do. Or where should we contact. Or who we can contact.*Nobody answer me.*Or should i just give up.*Give up my friends ***** person is ok. But i will also loose **.*** follows me on karrestravel page.*This is unfair. I been paying to facebook alot for my advertising there.**I really not know what i can do.***I will be ok if them answer. But when hear nothing doing me crazy. **There have to be other who have same problem. How do they do ?
GetHuman-mortenka did not yet indicate what Facebook should do to make this right.
I try anything. But i cannot get my Facebook back
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman-mortenka
Dec 3rd, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 4 customers so far
Similar issue to 238763 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mortenka started working on this issue
Dec 3rd, 2018 2:28pm