Hello, I have again a problem with one of my facebook acounts. I can not log in as it s...

GetHuman1609631's customer service issue with Facebook from December 2018

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The issue in GetHuman1609631's own words
Hello, I have again a problem with one of my facebook acounts. I can not log in as it said that I needed to confirm my identity. But when I tried to do it, It just showed "connection lost" and does not let me go back or forward. It has been like that for two days already. Last time i had a problem with log in and identity you told me to turn my account to a page which I did. What is the problem now? Could you please fix it and let me know what I should do?*Thanks.
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Facebook

Customer service issue
Reported by GetHuman1609631
Dec 3rd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 238476 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1609631 started working on this issue
Dec 3rd, 2018 8:15am
GetHuman1609631 indicated the issue is not fixed yet.
Dec 6th, 2018 9:15am
GetHuman1609631 indicated the issue is not fixed yet.
Dec 6th, 2018 9:18am