I have an alternate Facebook account and it has been hacked. It sent a message to a fri...
GetHuman1676612's customer service issue with Facebook from December 2018
Help with my Facebook issue
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Before contacting them, items GetHuman1676612 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1676612's own words
I have an alternate Facebook account and it has been hacked. It sent a message to a friend of mine who ended up texting me asking if I was ok. I can not log into this alternate account any more and email and password have been changed on it. I also don't have access to the original email that I created the account with, which I believe was my old college email address. I need access back to this account .
GetHuman1676612 did not yet indicate what Facebook should do to make this right.
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