You suggested groups for me to join so I accepted your offer. I started posting my Chr...

GetHuman1675383's customer service issue with Facebook from December 2018

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Help with my Facebook issue
GetHuman1675383's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1675383 will want to follow the link below to head to their help center. We will check on GetHuman1675383 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1675383 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1675383's own words
You suggested groups for me to join so I accepted your offer. I started posting my Christmas Greeting in all groups and I was logged out. **When I tried to get back in I was asked to upload a photo to verify my Account.**You sent me an email with a recovery link to send to three friends in order for them to get codes to give to me.**I used the codes and then you sent me another email to say my account was now unlocked and to click on link to sign in.**I clicked on the link and it took me to another site but said your code is out of date.**I tried to log back in and got an image saying security is looking at photo I uploaded on **st November until it's checked you can not log in.
GetHuman1675383 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1675383
Dec 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 238017 others
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GetHuman1675383 started working on this issue
Dec 2nd, 2018 9:42pm
GetHuman1675383 shared this issue with followers on Twitter
Dec 2nd, 2018 9:43pm