On ******** I was trying to sign up to receive posts from what was advertised as being...

GetHuman-forgrace's customer service issue with Facebook from December 2018

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Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-forgrace's own words
On ******** I was trying to sign up to receive posts from what was advertised as being a certain Christian facebook website (I can't recall its' name now) and I was tricked into creating a second facebook account. This fraudulent second facebook account has stolen my telephone number and the two-step authentication for my authentic facebook account which I've had since ****. I have no idea how to trace this account since I don't know what name it is listed by. Please help!
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Facebook

Customer service issue
Reported by GetHuman-forgrace
Dec 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 237900 others
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