Hello Facebook,**My ad account is *************** and appeal case number is...

GetHuman-rojesh's customer service issue with Facebook from December 2018

3 views | 237875 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-rojesh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rojesh's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rojesh will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rojesh can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-rojesh may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-rojesh's own words
Hello Facebook,**My ad account is *************** and appeal case number is *****************.**I would like to apologize for the inconvenience and also for violating the Facebook ad policy. I have read the policy guidelines and realized that my ad account was deactivated because it was inactive for ** days. I now realize that this was necessary to prevent abuse and fraud.**I was not aware of the policy and take full responsibility for my mistake and will review the policy guidelines regularly from now on. Again, I would like to apologize for my mistake. In order to prevent or avoid this mistake again, I will be more active from now on and make better ads and form a better working relationship with Facebook.**If there is any steps that I can take in order to get my ad account reactivated please let me know. I am not trying to scam or cheat to gain anything.**Please help me.

GetHuman-rojesh did not yet indicate what Facebook should do to make this right.

How GetHuman-rojesh fixed the problem

We are waiting for GetHuman-rojesh to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rojesh fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-rojesh
Dec 2nd, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 237875 others
0 customers following this

Timeline

GetHuman-rojesh started working on this issue
Dec 2nd, 2018 6:53pm