I got email with confirmation of the FB password change.*it was addressed to the person...

GetHuman-liliya_f's customer service issue with Facebook from December 2018

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The issue in GetHuman-liliya_f's own words
I got email with confirmation of the FB password change.*it was addressed to the person with different first name but my last name and my email address,*Password was changed on Nov. ** **** at *:***Operating system: Windows *Browser: Chrome*IP address ***.***.**.****Carrier: Airtel*I was on vacation and missed this email*I responded today trying to secure my account following the FB prompt, As a result my account got disabled.*What is the dept of security breech? What other steps should I take to to minimize the harm
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Customer service issue
Reported by GetHuman-liliya_f
Dec 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-liliya_f started working on this issue
Dec 2nd, 2018 3:07pm