Some friends and I are administrators of a Facebook group called Outlander - Escape thr...

GetHuman1671911's customer service issue with Facebook from December 2018

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The issue in GetHuman1671911's own words
Some friends and I are administrators of a Facebook group called Outlander - Escape through the Stones which has been reported as fraud and spam. I confirm we are not spammers and that we do not sell anything in our group at all. We were recommended to change our group name but the truth is our group name is unique and nobody else has it. The group cover is also designed by one of our admins (she has also designed similar covers for other similar Facebook groups). We did a quick scan of our posts and we think we are not breaking any rules. **We suspect our group was maliciously reported by a member of a secret group dedicated to create drama and bullying in other Outlander Facebook Group. The group in question is called Outlander Pretense where they take information from other groups. Others’ opinions and art work are mocked (based on details that we have collected). They also criticize and publicly shame moderators from highly regulated Outlander groups.
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Customer service issue
Reported by GetHuman1671911
Dec 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 237260 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1671911 started working on this issue
Dec 2nd, 2018 3:41am
GetHuman1671911 indicated the issue is not fixed yet.
Dec 2nd, 2018 8:00am