I recently connected my Instagram account to Facebook from my Shopify account. Initiall...
GetHuman-gmmm's customer service issue with Facebook from December 2018
Help with my Facebook issue
GetHuman-gmmm's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gmmm will want to follow the link below to head to their help center. We will check on GetHuman-gmmm later to make sure it's all set or try to help escalate.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-gmmm's own words
I recently connected my Instagram account to Facebook from my Shopify account. Initially it said the account was activated, however, not long after it was deactivated. I want to advertise on Facebook but I cannot figure out how to get back on. I've tried everything! At this point I'm at my wits end.Also, I called a helpline and they said someone from Germany hacked my account. I dont know.. I really need some help asap. Thanks
GetHuman-gmmm did not yet indicate what Facebook should do to make this right.
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