I left my job and had to turn in my company phone*phone number (which was the number as...
GetHuman-jlsteffe's customer service issue with Facebook from December 2018
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The issue in GetHuman-jlsteffe's own words
I left my job and had to turn in my company phone*phone number (which was the number associated with my FB account). I now cannot login to my account from my new phone*phone number because FB keeps sending an sms text to my old number. I have submitted a photo of my government ID and submitted two photos of me holding up the hand written recovery code feature. I did not receive any further instructions from FB after those were submitted.
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