I received a notice that my account had been locked due to suspicious behavior. I have...

GetHuman-janibell's customer service issue with Facebook from December 2018

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The issue in GetHuman-janibell's own words
I received a notice that my account had been locked due to suspicious behavior. I have gone thru the steps to recover it thru Facebook, including changing my password and can only get as far as this screen: "Check Commerce Posts*Let us know which posts you didn't create. We'll delete these posts and any messages associated with them." I have done everything it has asked multiple times and get the same issue which is it will NOT advance past this screen as it "just runs and runs" I am fully unable to get into my account and this is completely unacceptable! I need this problem fixed immediately as I have business contacts that I am unable to access. Thank you!
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Customer service issue
Reported by GetHuman-janibell
Dec 1st, 2018 - 6 mons ago
I have an issue with Facebook too
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GetHuman-janibell started working on this issue
Dec 1st, 2018 5:48pm