Good morning,* I noticed receiving messages from random people saying that they receive...

GetHuman-msvcam's customer service issue with Facebook from December 2018

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The issue in GetHuman-msvcam's own words
Good morning,* I noticed receiving messages from random people saying that they received a friend request from me that I never sent out.* After those messages.....now in trying to access my Facebook account that I can no longer get into it by clicking onto my Facebook from my phone. While trying to log in now it's requiring me to enter my email and password and now wanting me to download some type of ID to identify myself. For example: Driver's license, passport, marriage certificate and other forms of ID.*I have never done this before. This sounds suspect to me. I need help with getting my access back please. It appears that I have been hacked for sure.* Can you help with this matter?**Sincerly,*MsVee Abrams-Cambridge.....my Facebook name.
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Facebook

Customer service issue
Reported by GetHuman-msvcam
Dec 1st, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 236661 others
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Timeline
GetHuman-msvcam started working on this issue
Dec 1st, 2018 4:07pm