about * days ago my facebook account was frozen. followed all the steps to reestablish...

GetHuman949116's customer service issue with Facebook from December 2018

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The issue in GetHuman949116's own words
about * days ago my facebook account was frozen. followed all the steps to reestablish. email codes, reset passwords*had To do that several times* told me that was an old password when not. kept repeating messages that weren't working. OK got it straightened out on my kindle but evidently not on my computer. If I have to change it again I am ready just to close my account. kept asking for a major password? I never had to use one and understandably would not enter it due to why they froze it to begin with
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Facebook

Customer service issue
Reported by GetHuman949116
Dec 1st, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
Similar issue to 236594 others
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Timeline
GetHuman949116 started working on this issue
Dec 1st, 2018 3:08pm