I can’t acces my account on Facebook . *fb is asking me for a password that I don’t rem...

GetHuman1667640's customer service issue with Facebook from December 2018

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The issue in GetHuman1667640's own words
I can’t acces my account on Facebook . *fb is asking me for a password that I don’t remember and when I click the option “I don’t remember password” they want to send me a “code” to an email address that I do t have active any more.*They need to send me the “code” to my actual email address .*I deleted the phone I had associated with my account for security purposes, so when I write down my phone for a text message instead, the answer from FB is “I don’t recognize that number”****So, can you please help!
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Customer service issue
Reported by GetHuman1667640
Dec 1st, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 236580 others
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GetHuman1667640 started working on this issue
Dec 1st, 2018 2:59pm