My account have been hacked over one year...i have been trying to recover I can...

GetHuman1667274's customer service issue with Facebook from December 2018

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GetHuman1667274's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1667274 will want to follow the link below to head to their help center. We will check on GetHuman1667274 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1667274 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1667274's own words
My account have been hacked over one year...i have been trying to recover I can destroyed it...and start a new one...i can't even use my name...this hacker blocked my brother out...been talking to my family and friends....posing as other fb family friends...i have witness it...this hacker is dangerous...he also pose as my sister on messenger to my whole family...he block my profile on my fb...i have ask you in past to destroy my fb...i am begging you...i have not haven't have access to my own fb over a year...he is FB he can get a lot of access information..please I want this fb page destroy...this hacker need to be punish...i started this fb in aug****...dorothy Smith my sister...lenora Roberts is my sister...brain atterbury is my cousin Brenda Johnson is my cousin...and the hacker kick my off my page Joe fb is loretta smith..******...erie pa...*****@***.com you...pleasehelp me
GetHuman1667274 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1667274
Dec 1st, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 236506 others
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GetHuman1667274 started working on this issue
Dec 1st, 2018 1:39pm